Track My Order

Once you have submitted your Janie’s Cakes order, you will receive an order confirmation by email to confirm that your order has been received. This email will contain your order number, along with the ZIP code of your shipping address, this will be all you need to track your order.

To view your cake delivery status online, please enter your order number and the ZIP code of your shipping address:


ZIP Code

To check all your previous orders, please click here.

Please note that it may take a few moments for our system to update all new orders.

In the event your order is indicated as “in processing” for more than 72 hours, you will receive an email with further instruction.

You can also reach our Customer Contact Center toll-free at 1-(866) 4-JANIES